Privacy Policy
Last Updated: December 11, 2025
1. Information We Collect
We collect information you provide directly to us when making a reservation, including your name, email address, phone number, and payment information. We may also collect information about your use of our services.
2. How We Use Your Information
We use the information we collect to:
- Process and manage your bookings
- Communicate with you about your reservations
- Send you service updates and promotional materials
- Improve our services and customer experience
- Comply with legal obligations
3. SMS Communications
By providing your phone number, you consent to receive SMS messages from Ruta Verde B&B regarding your bookings, service updates, and promotional offers. Message and data rates may apply. You can opt out at any time by replying STOP to any message.
4. Information Sharing
We do not sell your personal information. We may share your information with service providers who assist us in operating our business, processing payments, or delivering services to you.
5. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent for SMS messages
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
8. Third-Party Services
Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: rutaverdecr@gmail.com
Phone: +506 1234 5678